Our Support Coordinators offer bespoke flexible packages built around you, your family, life and community - so you can have as little or as much support as you need.
We invest in our staff, who are all experienced care and support professionals, through comprehensive training and personal development, which can also be tailored to meet your individual needs and wishes, allowing us to provide Support Coordinators specialising in:
Our staff will work with you to make sure that you can remain in your own home within your community. We understand that you may struggle to adjust to receiving care and support, particularly within your own space and sanctuary, and you may fear the loss of your independence.
Our services are all designed to be delivered “with” and not “to” you, and engaging with your social and community networks is key to the See the Person model.
A diagnosis of dementia has a profound effect on an individual as well those close to them and unfortunately that traditional “time-and-task” model of homecare does not lend itself to effective dementia care. We believe that dementia is only a small part of someone’s life and that seeing the whole person. Knowing the person behind the dementia is about ‘personhood’ - the importance of the unique identity of the person.
Small, local See the Person teams working closely with our clients in this way means that we are able to deliver truly Person-Centred care – i.e. care that is tailored around an individual’s needs and preferences, values, beliefs, life history and other things that are important to a person.
Complex Care and Physical Disability
People living with complex health conditions or a physical disability still want, and are entirely entitled, to live as independently as possible, where they are able to exercise choice and control over their daily life and enjoy a sense of wellbeing, self-worth, important relationships and to make a meaningful contribution.
If you are living with a physical impairment, an acquired brain or spinal injury, or condition such as Multiple Sclerosis or Motor Neurone Disease, your dedicated team of experienced, well-trained staff understand that your condition does not define you and will get to know the real person, you relationships, your hopes and wishes, your dislikes and fears, your favourite TV show and guilty pleasures!
Of course, they will have the skills and training to support you to manage your condition and keep you safe, but getting to know you and your story will allow them to develop a service that recognises and prioritises your actual life.
Whether just for a couple of hours or for several days, our Home-From-Hospital service can support you to get back to familiar surroundings and support networks such as family and friends. Let us know when you are going to return and we will be there to support you to settle in, ensure that you have provisions in the house such as bread, milk etc, ensure your house is clean and safe (particularly if you have been away for quite a while) and support you to deal with any correspondence or personal matters that need your attention.
We will also liaise with family and friends as well as community and professional networks such as your GP, district nurses and social prescribing to ensure that everyone is aware that you are home, what medication, dressings or exercises you may have been prescribed and that you are fully supported to recover as quickly as possible. If you need us for a little longer, we will implement a mini-Care Plan and ensure details are communicated to ongoing care providers for a seamless transition back into your normal routine.
Similar to the Home-From-Hospital service, our Reablement services are for those that require a little more input to regain their independence following a spell in hospital, operation, illness, mental health episode or other life-impacting event.
The service could last up to 6 weeks, with a full Care Plan in place. However, unlike ongoing care services, Reablement Care Plans are focussed on short-term outcomes that will support you to confidently and safely carry out activities of daily living and regain your independence, whether it is being able to once again prepare your own meals, getting back out and about in the community or more intensive recovery activities in conjunction with health professionals such as occupational therapists, physiotherapists and district nurses.
You may have had or nearly had a fall that doesn’t result in hospital admission, but a change in circumstance or condition may mean that there is a risk of it happening again. This where our preventative service will work with you to ensure that you regain the confidence and receive the support needed to minimise this risk.
As with all of our services, this will be done in conjunction and cooperation with your family, friends, local services and events and your professional network of GP, social workers etc. When you decide that you feel that our support is no longer required, we will ensure a smooth transition by ensuring your progress is shared with medical professionals and that you and those closest to you know where to seek further support and services.
A large number of informal, friends and family carers do not identify themselves as such, because it is felt that is a “duty” or “just part of life” when you love someone. However, over time it can have an effect on the carer as well as the relationship between them and the cared-for individual. Everyone needs a break sometimes, and some time to be themselves and enjoy the things they hold dear.
Our Respite services –sometimes called ‘sitting’ services – provide a member of our team to remain with a client whilst their carer takes time to care for themselves. Whether it’s a couple of hours per week to allow the carer a round of golf or coffee with friends, to overnight support to get a good night’s sleep.