Josie Dog BANNER.jpg
 

About us

See the Person is a different kind of home care for Sheffield and the surrounding areas. We invest where it matters. We take the time to get to know you and what matters to you. We won’t watch the clock and we don’t stop when we leave your door.

 

Who are we?

See the Person is part of South Yorkshire Housing Association. SYHA is an award winning not-for-profit organisation passionate about housing and supporting people to live well, settle at home and realise their potential. 

A Sunday Times Best 100 Not-for-Profit organisation to work for and IiP Gold standard, we are a forward thinking, innovative and ambitious organisation, who genuinely invest in our people. We want to bring the same principles and passion to domiciliary care. 

We currently own and manage over 6000 properties, support over 1600 vulnerable customers in care and supported housing projects and employ over 600 people. 

See the Person is part of SYHA Enterprises which host our commercial enterprises that strive to have positive impact as well as generate revenue for the organisation so that we can support more people.

white tile.jpg
 

Why did we set up?  

 
IMG_6617B1684C63-1.jpeg

See the Person was born out of South Yorkshire Housing Association’s belief that homecare could and should be done better. 

We believe that if you invest where it matters - in time, staff and seeing the whole person - everyone benefits.

pink.jpg
 

How are we different?

Our vision is to deliver an exceptional home care service that invests in staff, clients, families and their communities, and that proves that when you do things differently, everyone benefits.  

Our Values

  • We see, value and invest in the whole of a person’s life.

  • We invest in trusting relationships with staff, clients, their families and communities.

  • We are ethical and led by our values because it’s the right thing to do.

  • We relish doing things differently and taking innovative approaches that prove quality care can be done sustainably.

  • We invest in unleashing and harnessing people’s inner resources and resilience.

  • We have honest conversations, learn from our mistakes and adapt.

  • We believe human connection, kindness and fun is integral to quality care.

Where do we operate?

We currently operate throughout Sheffield and the surrounding areas, including Doncaster, Rotherham and Barnsley.

 

Word on the street

South Yorkshire Housing Association and See the Person believe that you can’t create great services without coproduction. Coproduction means listening to those who will deliver and receive the service about what they think is important. That’s why we’ve done a number of events in Sheffield to find out what people think needs to be done differently in homecare. 

We asked what our community how home care could be kinder and this is what they said: 

“I think the most important thing is to tackle isolation.” 
“I want my Mum to have contact with the outside world.” 
“More flexibility from carers to get calls and come out when needed.” 
“More time!” 
“For my loved one to be looked after and respected as well as someone would look after their own family member.” 

We asked where older people feel that we should invest in care and the top three things they said were: 

  1. More support for their family 

  2. More investment in the staff 

  3. Longer appointments 

We have also spoken to people who have received and delivered care about their experiences: 

“I was sent some carers after a stay in hospital but they talked to me like I was a child so I sent them home. A service like this one which sees you as a person, not simply as an old person who can’t do certain things, is desperately needed.”
Ann, 76. Sheffield. 

“Home care is the service that most people receive and yet everyone involved in delivering that service knows it could be better.  We want to try a new way of working that makes homecare better for everyone – for the people who receive care, for the people who deliver care and for those who commission care.  We think that by investing in all of those relationships and bringing kindness to the fore we can do something radically different.” Miranda Plowden - Business Development Director

Want to find out more?

pink.jpg